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Guide to Solving Problems

The Maricopa Unified School District has established procedures to effectively and efficiently respond to questions and suggestions from parents and community members. This guide is meant to serve as a resource for parents and community members to identify the district staff that would have the most information to provide answers to questions and concerns. If you have any questions or concerns related to the school district or your child’s progress, please do not hesitate to call. The Maricopa Unified School District is here to meet the needs of all students, staff, parents and community members. 

K-8 Schools and High Schools

1. Classroom teacher; if not resolved...
2. Principal; if not resolved...
3. Assistant Superintendent of Administrative Services; if not resolved...
4. Superintendent

Curriculum Questions (testing standards, material being taught, textbooks and materials, etc.)

1. Classroom teacher; if not resolved...
2. Principal; if not resolved...
3. Director of Curriculum and Instruction (Secondary) or Director of Elementary and Early Childhood Education; if not resolved…
4. Assistant Superintendent of Academic Services; if not resolved...
5. Superintendent

Medical Questions and Concerns

1. School Nurse; if not resolved...
2. Principal; if not resolved...
3. District Lead Nurse; if not resolved...
4. Assistant Superintendent of Administrative Services; if not resolved...
5. Superintendent

Transportation

1. Transportation Administrative Assistant; if not resolved...
2. Director of Transportation; if not resolved...
3. Assistant Superintendent of Human Resources; if not resolved...
4. Superintendent

Student Behavior (including bus behavior)

1. Classroom teacher (if bus behavior, proceed to step 2); if not resolved...
2. TOSA (Elementary) or Dean of Students (Secondary) or Principal; if not resolved...
3. Assistant Superintendent of Administrative Services; if not resolved...
4. Superintendent

Exceptional Student Services (Special Education)

1. Exceptional Student Services (Special Education)/General Education Teacher; if not resolved...
2. Principal; if not resolved...
3. Director of Exceptional Student Services; if not resolved...
4. Assistant Superintendent of Academic Services; if not resolved...
5. Superintendent

Gifted Education

1. Classroom or Gifted teacher; if not resolved...
2. Principal; if not resolved...
3. Director of Federal Programs, Director of Curriculum and Instruction (Secondary) or Director of Elementary and Early Childhood Education; if not resolved...
4. Assistant Superintendent of Academic Services; if not resolved...
5. Superintendent

Section 504

1. Classroom teacher; if not resolved...
2. 504 School Site Team; if not resolved...
3. Principal; if not resolved...
4. Director of Exceptional Student Services (Special Education)/District 504 Coordinator; if not resolved...
5. Assistant Superintendent of Academic Services; if not resolved...
6. Superintendent

Athletics

1. Coach; if not resolved...
2. Athletic Director (Assistant Principal); if not resolved...
3. Principal; if not resolved...
4. Assistant Superintendent of Administrative Services; if not resolved...
5. Superintendent

After School Activities

1. Activity Sponsor; if not resolved...
2. Principal; if not resolved...
3. Assistant Superintendent of Academic Services; if not resolved...
4. Superintendent

Budget and Finance

1. Director of Finance; if not resolved...
2. Chief Financial Officer; if not resolved...
3. Superintendent

Facility Usage

1. Purchasing Specialist; if not resolved...
2. Chief Financial Officer or Assistant Superintendent of Administrative Services; if not resolved...
3. Superintendent